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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE MEDIALAKE PLATFORM.



Who we are and how to contact us

  • 1.1. The Medialake platform (the "Platform") allows businesses to integrate and centralize existing content sources, tools, platforms & DAM's together for the purpose of providing a centralized single source of truth, making assets and data visible, searchable and auditable, along with associated services (collectively, the "Services"). The Services are operated by MEDIALAKE AI LIMITED ("we", "us", "our"). We are registered in England and Wales under company number 12372116 and have our registered office at 3rd Floor 9-11 Kingly Street, London, United Kingdom, W1B 5PN. We are a limited company.
  • 1.2. To contact us, please email support@medialake.ai

By using our services, you accept these terms

By using our Services, you confirm that you accept these terms of use and that you agree to comply with them. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES. We recommend that you print a copy of these terms for future reference. These terms apply to your use of the Services, including use made available to you free of charge.

There are other terms that may apply to you

These terms of use refer to our Privacy Policy on our homepage. See "How we may use your personal information", below.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our Services, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our services

We may update and change our Services from time to time to reflect changes to our Services, our clients' needs and our business priorities. We will try to give you reasonable notice of any major changes.

How we provide he services to you

  • 6.1. Some parts of our Services are made available free of charge. Our Services are provided on an “as is” basis. We do not warrant or represent that:
  • 6.1.1. your use of the Services will be uninterrupted or error-free;
  • 6.1.2. that the Services and/or the information obtained by you through the same will meet your requirements or that our data will be accurate and/or complete; or
  • 6.1.3. that the Services will be free from viruses.
  • 6.2. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that our Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

Your obligations and acceptable use

  • 7.1. You shall not access, store, distribute or transmit any viruses, or any material during the course of its use of the Services that:
  • 7.1.1. is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
  • 7.1.2. facilitates illegal activity;
  • 7.1.3. depicts sexually explicit images;
  • 7.1.4. promotes unlawful violence;
  • 7.1.5. is discriminatory based on race, gender, color, religious belief, sexual orientation, disability; or
  • 7.1.6. is otherwise illegal or causes damage or injury to any person or property;
  • 7.1.7. and we reserve the right, without liability or prejudice to our other rights to you, to disable your access to the Services and/or any material that breaches the provisions of this clause 7.1.
  • 7.2. You shall not:
  • 7.2.1. except as may be allowed by any applicable law which is incapable of exclusion by agreement between us and except to the extent expressly permitted under these terms:
  • 7.2.1.1. attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Services in any form or media or by any means; or
  • 7.2.1.2. attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Services;
  • 7.2.2. access all or any part of the Services in order to build a product or service which competes with the Services;
  • 7.2.3. use the Services to provide services to third parties;
  • 7.2.4. license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services available to any third party; or
  • 7.2.5. attempt to obtain, or assist unauthorized third parties in obtaining, access to the Services.

Suspension or withdrawal of our services

We may suspend, withdraw or restrict the availability of all or any part of our Services for business and operational reasons, where you breach clause 7 above or where you have materially breached any other terms.

Transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organization. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

Nobody else has any rights under this contract

This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@medialake.ai

How you may use our materials

  • 12.1. We are the owner or the licensee of all intellectual property rights in our Services (and in the materials published on them). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  • 12.2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content must always be acknowledged.
  • 12.3. You must not use any part of the content on our Platform for commercial purposes without obtaining a license to do so from us or our licensors.

Do not rely on information provided as part of the services

Although we make reasonable efforts to update the information as part of our Services, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date.

Our responsibility for loss or damage suffered by you

  • 14.1. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • 14.2. Subject to clause 14.1 above, we exclude all implied conditions, warranties, representations or other terms that may apply to our Services or any content on it. Although we make reasonable efforts to update the information on our Services, we make no representations, warranties or guarantees, whether express or implied, that the content on our Services is accurate, complete or up to date.
  • 14.3. Subject to clause 14.1 and 14.2:
  • 14.3.1. we shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under these terms; and
  • 14.3.2. subject to clause 14.3.1 our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these terms shall be limited to £100.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy, see here medialake.ai/privacy-policy.

Uploading content to our services

  • 16.1. Any content you upload will be considered non-confidential and non-proprietary and you warrant that such content is complete and accurate. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Services a limited license to use, store and copy that content and to distribute and make it available to third parties.
  • 16.2. When you upload content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute and prepare derivative works of that content for the purpose of providing the services.
  • 16.3. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you constitutes a violation of their intellectual property rights, or of their right to privacy.
  • 16.4. We have the right to remove any of your content from our Services. You are solely responsible for securing and backing up your content.

If there is a problem with the services we have provided

If you have any questions or complaints about our services, please contact us at support@medialake.ai. Although we do not generally provide refunds, in exceptional circumstances we may.

Terminating these terms and this contract

You can end this contract with us by ceasing to use the Services. Without affecting any other right or remedy available to us, we may terminate these terms with immediate effect by giving written notice if you commit a material breach of any of these terms (including, but not limited to, those found at clause 7) and (if such breach is remediable) fail to remedy that breach within a period of 14 days after being notified in writing to do so.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims), are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

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